What makes a resource truly strategic – what gives it the capacity to be the basis for a sustained competitive advantage – is not ubiquity but scarcity.
Nicholas Carr

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QUOTE 1: Crisis
A crisis is made by men, who enter into the crisis with their own prejudices, propensities, and predispositions. A crisis is the sum of intuition and blind spots, a blend of facts noted and facts ignored. ― MICHAEL CRICHTON, AUTHOR, BOOK QUOTE FROM THE ANDROMEDA STRAIN
QUOTE 4: Customer feedback
Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group. Clayton M Christensen
QUOTE 11: Passion and purpose
The fact is that given the challenges we face, education doesn’t need to be reformed — it needs to be transformed. The key to this transformation is not to standardize education, but to personalize it, to build achievement on discovering the individual talents of each child, to put students in an environment where they want…

QUOTE 10: Collaborative support
Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes. Peter Drucker

QUOTE 7: Purpose and Potential
You enter the forestat the darkest point,where there is no path.Where there is a way or path,it is someone else’s path.You are not on your own path.If you follow someone else’s way,you are not going to realizeyour potential. Joseph Campbell
QUOTE 12: Conventional operation
In the long run, though, the greatest IT risk facing most companies is more prosaic than a catastrophe. It is, simply, overspending. IT may be a commodity, and its costs may fall rapidly enough to ensure that any new capabilities are quickly shared, but the very fact that it is entwined with so many business…